01 · Who we are
APEX GMV (“we,” “us,” or “our”) operates Pocket Creator and is responsible for the personal information described in this policy. This policy covers the Pocket Creator app, our website, connected-account features, and communications with us. Some features may be available only in certain builds or subscription plans.
Services you access separately, such as TikTok and the App Store, have their own privacy policies. Connecting an account does not give us your TikTok password.
02 · Information we process
- Account and connected-profile information. Account identifiers, your TikTok username, display name, profile image, and the profile, video, and performance information available through permissions you grant. We also process authorization credentials to maintain that connection.
- Your creative workspace. Messages, conversation history, ideas, scripts, edits, preferences, and other content you provide or save. Product or market research can include publicly available content and information about creators, products, and videos.
- Uploads and creator memory. Videos or analytics files you choose to upload, the information in those files, and derived transcripts, observations, reports, or summaries. If you enable creator memory, Pocket may use saved account context and check for new posts to support future responses. You can control this feature in the app.
- Voice and speech. When you use voice features, audio and relevant conversation context are processed to transcribe speech or generate a spoken response. Voice transcripts and responses may become part of your saved conversation. Depending on the speech feature and device, speech recognition may use the device’s speech service.
- Subscriptions and purchases. Subscription status, product and transaction references, renewal or expiration information, and purchase-verification information. Apple processes App Store payments; Pocket Creator does not receive your full payment-card number from Apple.
- Technical and support information. Device and app information, connection and request metadata such as IP addresses, timestamps, error codes, performance measurements, and usage or billing records. If you contact us or join the launch list, we receive your email address and the information you send.
Please share only content you have permission to use. Avoid including sensitive personal information or information about others that is unnecessary for your request.
03 · How we use it
We process information to sign you in, connect your account, provide and save your creative work, answer requests, analyze content you submit, personalize responses using available context, support voice features, verify subscriptions, provide support, prevent abuse, resolve failures, and meet legal obligations.
AI features send the content and context needed for a request to processing services. Generated responses and account assessments may be incomplete or incorrect. Review them before relying on or publishing them. Pocket’s creative suggestions are not intended to make decisions that have legal or similarly significant effects on you.
Where data-protection law requires a legal basis, we rely on performance of our service contract for requested features and account management; consent for optional processing where required; legitimate interests in securing, maintaining, and improving the service and responding to requests; and compliance with applicable legal obligations. When we rely on consent, you can withdraw it for future processing.
05 · Storage, security, and retention
We retain saved account information, conversations, scripts, and creator context for as long as needed to provide your workspace and requested features, unless you delete supported content or request deletion. Retention depends on the purpose, your account and feature settings, outstanding requests, and applicable legal or accounting requirements. Temporary processing files, cached results, and backup copies may follow separate operational retention cycles.
Signing out removes local drafts as described in the app; it does not by itself delete saved online conversations, close your account, or cancel an App Store subscription. Removing the app also does not necessarily remove your server-side account or all device credentials. Deleting creator memory affects that feature and is not the same as deleting your whole account.
We use measures designed to protect information, including encrypted connections, access controls, protected device credentials, and restricted backend access. Operational diagnostics are designed to use bounded metadata instead of full message or transcript content. No system can guarantee absolute security. We may retain limited information needed for fraud prevention, disputes, legal obligations, or establishing and defending legal claims.
06 · Your choices and rights
- Connected accounts. Review or revoke Pocket Creator’s permissions through TikTok’s account settings. Revocation can stop connected features, but it does not automatically delete information already saved by Pocket.
- Voice and media. Control microphone, speech, photo, and other device permissions through iOS settings. Disabling a permission can make the related feature unavailable.
- Memory and saved content. Use the available memory and content controls in the app. For account deletion or content that cannot be removed through those controls, contact us.
- Subscriptions. Manage or cancel your subscription through App Store settings. Deleting data or signing out does not cancel billing.
- Privacy requests. Depending on your location and applicable law, you may request access, correction, deletion, a portable copy of your information, restriction of processing, or object to certain processing. You may withdraw consent where processing relies on consent and complain to your local data-protection authority. Applicable US state law may also provide rights to opt out of certain processing and appeal a denied request.
Email offlovin@gmail.com with “Pocket Creator privacy request” and describe your request. Include enough account information for us to locate the account, but do not send passwords, login tokens, or payment-card details. We may need to verify your identity before acting. We respond within the period required by applicable law and explain relevant limits or exceptions.
07 · International processing
APEX GMV is based in the United States. Your information may be processed in the United States and other countries where our service providers operate. Privacy laws may differ from those in your country. Where applicable law requires safeguards for international transfers, those requirements apply to our processing. You can contact us for information about processing locations and the safeguards applicable to your data.
08 · Children
Pocket Creator is a tool for creators and is not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action. Connected platforms may impose their own age requirements.
09 · Changes and contact
We may update this policy as features, processing practices, or legal requirements change. We will update the date above and provide additional notice when required by law.
APEX GMV
United States
Pocket Creator privacy and deletion requests:
offlovin@gmail.com